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5 Insurance Chatbot Use Cases Along the ...

5 Insurance Chatbot Use Cases Along the Customer Journey

Improving Health Insurance Chatbots with Conversational AI Only limited by network connection and server performance, bots respond to requests instantaneously. And since chatbots are often based on SaaS (software as a service) packages from major players like AWS, there’s no shortage of resources. Watsonx Assistant puts the control in your customers’ hands, allowing them to […]

What is Natural Language Processing?

What is Natural Language Processing?

Natural Language Definition and Examples Voice recognition software can analyze spoken words and convert them into text or other data that the computer can process. Natural language understanding is taking a natural language input, like a sentence or paragraph, and processing it to produce an output. It’s often used in consumer-facing applications like web search […]